Help & Advice

Payments & Administration

• How much notice is required to leave a homestay?

• Is a damage deposit required?

• When should students pay the homestay family?

• How much does this service cost?

• How long do students usually stay at a homestay?

• Why should I use HomestayBay instead of a homestay agency?

• I'm concerned about my privacy. How do I know my information is safe?

Travel

• Do I need to drive my guests to or from school?

Meals

• Do I need to provide dinner if my student/guest shows up late?

Communication & Culture

• Why are students leaving my homestay?

• Who can provide a homestay?

• How much time should I spend with my students/guests?

Keeping You Safe

• When my home is displayed on a map, why does it appear on the wrong street?

Amenities

• What kind of accommodations do I need to provide to my guests/students?

How it Works

• I just added my homestay to the directory. Now what?

• I received an email from an international student interested in my homestay. What do I do?

• I just booked a student to stay in my home for a few months. What do I do next?

• Managing more than one student in your homestay.

• I am not getting enough responses to my homestay listing. What can I do?